Refund and Returns Policy

Know more about International Orders:

Does deliver internationally?

Yes we deliver internationally worldwide with DHL – Express, FedEx, ARAMEX, UPS, TNT and OCS as our logistic partners other shipping carriers is also available on request).

How is shipping rate calculated for my international order?

We offer simple and transparent weight / volumes based shipping. We charge only what the courier companies like DHL and ARAMEX charge us. We do not add any markup on the shipping charges. It’s possible that you may feel shipping charges on shreemehtahandicrafts are slightly high as compared to other ecommerce websites that ship globally. While we don’t know their shipping costs, what we can honestly say is the reason behind this is that we do not include shipping charges in our product prices.  Cheap or Free International shipping may seem very attractive but the bitter truth is that nothing good comes for free, especially not International Priority Shipping. We strive to be transparent in every way we conduct business.

Do you price your products differently for international customers?

NO! Absolutely no! We have a single price for all species on the planet earth… whether you buy from India or US or UK or anywhere else on the globe we charge same. There is no price change based upon your location.

Why do you not offer free shipping options for International customers?

We just want to be fair! Most of the online stores which ship internationally from India include the shipping fee in the product price and keep product prices very high to cover shipping costs. So customer may see a ‘free shipping’ badge but actually pays a much higher shipping charge which is irrationally calculated. At shreemehtahandicrafts we charge shipping on actual value of the order which we think is a fair and ethical way.